Here are some frequently asked questions:
Question: How can I order your service?
Answer: You can make an order using the order form in the main menu or by sending an email directly to our email address: sales@libertyservers.net.
Question: Wich payment methods do you accept?
Answer: Liberty Servers accepts Alertpay, Bank transfer, Creditcard, Liberty Reserve, Moneybookers and Paypal.
Question: Can I change my package at any time I want?
Answer: Yes this is possible. Upgrades are possible at any moment during your term. However, if you want to downgrade your service you should notify us at least 7 days before the end of your term.
Question: Can I order as many servers as I want on 1 account?
Answer: Yes, you can order as many servers as you want, with no limitations.
Question: Will my servers automaticly be continued after my term is over?
Answer: No, if you order a package it will be for the term you order it. After the term is over your service will automaticly be terminated unless you pay the invoice. We will send you an invoice at least 7 days before the end of your term.
Question: What kind of support do you offer?
Answer: You can reach us by e-mail, fax or phone with your support requests.
Question: Are there any discounts?
Answer: Liberty Servers offers bulk discounts if you plan to order many servers. Please let us know your exact requirements by sending an e-mail to sales@libertyservers.net so we can make you a custom quote.
Question: I am currently a customer at another company. Can you help me to move my files to the new location?
Answer: Yes, Liberty Servers can backup your data and install it on a new server for you. Our professional technicians will guide you during the entire process.
Do you have another question? Do not hesitate to contact us at info@libertyservers.net
